ADN Design Inc. Privacy Policy dated March 24, 2021

Last updated: August 24, 2023

The operator of this website, adn-design.ca (the “Website”), is ADN Design Inc., a Canadian company.

This Privacy Policy applies only to Personal Information that we collect through this Site and any services offered through the Site (the “Services”) but does not apply to Personal Information that ADN Design Inc., its affiliated companies or its franchisees collect offline information which is subject to their own privacy policies and practices.

Third party websites
This website may contain links to other websites that are not maintained by or affiliated with ADN Design Inc. These links are provided as a service to our users and are not sponsored by or affiliated with this website or ADN Design Inc. ADN Design Inc. has not reviewed the websites to which hyperlinks are provided to or from this website, and we are not responsible for the content or privacy practices of other websites. Users access these links at their own risk, and ADN Design Inc. makes no representation or warranty regarding the content, completeness, or accuracy of these hyperlinks or the websites that include hyperlinks to this website. Websites accessible through hyperlinks from the ADN Design Inc. website may use cookies. ADN Design Inc. encourages you to read the privacy statements provided by other websites before providing them with Personal Information. ADN Design Inc. does not implicitly endorse third-party websites that have a hyperlink to this website.

Consent
By submitting your Personal Information on our website (for example, if you complete an online form to obtain additional information about our design services), you agree that we may collect, use, store, and disclose your Personal Information as described in this Privacy Policy below and elsewhere on the website.

What types of Personal and Non-Personal Information does ADN Design Inc. collect?
“Personal Information” means information that identifies or can be used to identify an individual. This includes, for example, a name, a residential address, a phone number, and an email address. As explained below, you have the option to submit your Personal Information to us when visiting our website.

Information we may collect directly from you.
ADN Design Inc. collects the following Personal Information on the Site or through the Services: If you request information about products or services or request a quote through our online form, we will collect your name and contact information, as well as any other information you provide to us. You can decide if ADN Design Inc. may use this Personal Information to send you updates and regular offers.

Information We Collect Automatically.
We can automatically collect the following information regarding your use of our Site or Services through cookies, web beacons, and other technologies: your domain name; the type of your browser and operating system; the web pages you visit; the links you click on; your IP address; the duration of your visit to our Site or your use of our Services; and the corresponding URL or web page that led you to our Site, as well as the following: access time, browser type, page views, and corresponding URLs. We may combine this information with other information we have collected about you, including, if applicable, your username, name, and other Personal Information. Please refer to the “Our Use of Cookies and Other Tracking Mechanisms” section below for more information.

What does ADN Design Inc. do with the Personal Information it collects?
We can use your Personal Information for multiple purposes. For example, we can use them to provide you with the information and/or services you request, to provide you with our services, to communicate with you regarding your use of our services, to respond to your inquiries, to fulfill your orders, and for other customer service-related purposes. (Please note that to fulfill your request, we may need to share your Personal Information with our associates, agents, and/or vendors).

We can also use your Personal Information to personalize the content and information we may send you or display, to offer you location personalization, and to provide you with personalized instructions or assistance, as well as to otherwise customize your experience when using the Site or our Services.

We can also use Personal Information to better understand how users access and use our Website and Services, whether on an aggregated or individualized basis, in order to improve our Website and Services and address user desires and preferences, as well as for other research or analytical purposes.
We can use your Personal Information for marketing and promotional purposes. For example, we may use your Personal Information to send you updates about new products or services, promotional materials, or coupons from ADN Design Inc., unless you have informed us that you prefer not to receive this information. You can choose at any time to opt out of additional updates from ADN Design Inc. by sending us an email at info@adn-design.ca with “UNSUBSCRIBE” in the subject line.

Finally, we use your Personal Information to analyze the effectiveness of our online and offline marketing efforts and to develop products, services, and marketing programs.

Except as provided herein, we do not sell or rent Personal Information that you have disclosed to us to third parties.

Does ADN Design Inc. share my Personal Information with third parties?
We may share your Personal Information with agents of our company. For example, we may share your Personal Information with a vendor so that the vendor can assist us in providing you with shipments and promotional coupons.

We will disclose your Personal Information to our designers so that they can provide you with a free consultation, upon your request.

We may also disclose Personal Information that we collect from you in order to comply with the law, a judicial proceeding, a court order, or other legal process, such as in response to a court order.

We may also disclose Personal Information that we collect from you when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to safety of any person, or violation of our Terms of Use.

We may share aggregated or de-identified information about users with third parties for marketing, advertising, research or similar purposes.

The information we collect, in whole or in part, may be stored or processed on servers located in Canada and the United States.

How can I access my Personal Information?
At your request, we will provide you with the opportunity to access and, if necessary, correct the Personal Information you have submitted through the online form and which is stored in our databases. To make a request, please contact us by sending an email to contact@adn-design.ca. We reserve the right to confirm the identity of the requester and to limit the frequency of requests from an individual.

Can this Privacy Policy be modified?
We reserve the right to make changes to this Privacy Policy from time to time. If this Privacy Policy changes in any way, we will post an updated version on this page. Regularly visiting this page ensures that you will always be informed about the type of Personal Information we collect, how we use it, and under what circumstances, if any, we share it with other parties.

Our use of cookies and other tracking mechanisms
We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of the Site and our Services. We may combine this information with other Personal Information we collect from you (and our third party service providers may do so on our behalf).

Currently, our systems do not recognize do-not-track requests from browsers. You can, however, deactivate certain tracking as indicated in this section (i.e. by deactivating cookies).

Cookies.
Cookies are alphanumeric identifiers that we transfer from your computer’s hard drive to your web browser for record-keeping purposes. Some cookies help us make the navigation of our website and services easier, while others are used to enable a faster identification process or to track your activities on our website and with our services. There are two types of cookies: session cookies and permanent cookies.

Session cookies.
Session cookies only exist during an online session. They disappear from your computer when you close your browser or shut down your computer. We use session cookies to uniquely identify you within a session or while you are logged into the website. This allows us to process your online requests and transactions and verify your identity after you have logged into the website and as you navigate the website.

Permanent cookies.
Permanent cookies remain on your computer after you close your browser or close your computer. We use persistent cookies to track aggregated information and statistics about your user activities.

Disable cookies.
Most web browsers automatically accept cookies, but if you prefer, you can change your browser’s settings to block them in the future. The “Help” section in the toolbar of most browsers will guide you on how to prevent your computer from accepting new cookies, how to configure your browser to notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our website who disable cookies will still be able to access certain parts of the site, but some features may not work.

Invisible graphics formats (“GIFs”), pixel tags and other technologies.
Invisible GIFs are small graphics with a unique identifier, similar in function to cookies. In comparison to cookies, which are stored on your computer’s hard drive, invisible GIFs are incorporated discreetly into web pages. We can use invisible GIFs (such as web beacons, pixel trackers, or pixel tags) in connection with our website to, among other things, track the activities of website visitors, assist in managing content, and compile statistics related to website usage. We and our third-party service providers may also use invisible GIFs in HTML emails to our clients to help track email response rates, identify when our emails are read, and confirm if our emails are forwarded.

Third-party tracking and analysis.
We use automated devices and applications, such as Google Analytics, to assess the usage of our website. We may also employ other means of analysis to evaluate our services. We utilize these tools to assist us in enhancing our services, performance, and user experience. These entities may employ cookies and other tracking technologies to carry out their services. We do not share your personal information with these third parties.

Children under 13
Our Site and Services are not designed for children under the age of 13. We do not allow individuals under the age of 13 to register with us. Furthermore, we do not send any email correspondence to anyone who informs us that they are under 13 years old. If we discover that a child under the age of 13 has provided us with Personal Information, we will remove this Personal Information from our systems.

Security of Personal Information
ADN Design Inc. has implemented reasonable technology measures to protect all the Personal Information you submit to prevent their misuse or loss, such as firewalls and password-protected areas, using reasonable standards. These measures are also developed to protect Personal Information from unauthorized access, modification, or disclosure. However, please be aware that no data protection measure is completely foolproof when data is transmitted and stored over the Internet. We will update these measures as new technologies become available, as appropriate.

Contact ADN Design Inc.
If you have any questions or concerns regarding our website, please contact us by email at contact@adn-design.ca.